SPECIAL OPS SELF DEFENCE KIT by Prabhsharan Kaur

• Orders are processed and dispatched within 24–48 hours (Mon–Fri).

• Delivery time after dispatch: 3–7 working days (may vary during festive seasons or unforeseen delays).

• We ship across India via trusted partners like India Post, Delhivery, Ekart, Amazon, Trackon, etc.

• Shipping Charges:

– ₹60 (Standard Shipping – 6–8 days)
– ₹99 (Speed Post Shipping)
– ₹150 extra advance for COD orders

• OTP verification may be required at the time of delivery.

• Please ensure correct address & contact details while placing the order.

• Orders once dispatched cannot be cancelled.

• International shipping available – contact us at specialopsindia@gmail.com or WhatsApp +91 6388172203 for charges and details.

• 3-day exchange policy for size/fitting issues (from date of delivery).

• Returns accepted only for damaged or wrong products.

• Items must be unused, unworn, with tags, original packaging, proof of purchase & unboxing video required.

• Customers must bear return shipping charges for exchanges.

• Sale items & gift cards are non-returnable.

• Custom, personalized, perishable & personal care products are not eligible for return.

• Once approved, refunds (if applicable) are processed within 10 business days to the original payment method.

• For exchange/return requests, email: specialopsindia@gmail.com